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Search for Vehicles Subject to Recall/KAIZEN TAISAKU/Service Campaigns

You can confirm whether your vehicle is affected by the "Recall, KAIZEN TAISAKU or Service Campaigns".
Please enter the VIN (車台番号: Shadaibango) as listed in the Vehicle Inspection Certificate (車検証: Shakensho) using half-width alphanumeric characters and click the “Search” button to check whether your vehicle is subject to recall etc.

VIN (車台番号)

Input example:
ABC123
Input example:
1234567

If your vehicle is conversion vehicle, the VIN may not have a hyphen.In this case, please enter the last 6 digits in the right column.

In addition, for the following car models, you may need to enter the last 7 digits.

If you search using 6 digits and the message "No recalls found" is displayed, please search again using the last 7 digits.

*Atlas, Otti, Pino, Clipper


< Identification of vehicles that have undergone corrective measures>

When implementing recall or KAIZEN TAISAKU, we previously identified vehicles by applying paint or other markings. However, starting from the notification(recall or KAIZEN TAISAKU campaign) submitted on April 1, 2026 (Reiwa 8), we will change the identification method as follows: The new identification will be the status displayed as "実施済:Completed" when searching for the vehicle's chassis number on our company's website within the recall affected vehicle search. Additionally, for cases reported between March 2001 (Heisei 13) and March 31, 2026 (Reiwa 8), if improvement measures were conducted after April 1, 2026, they will also be identified by the "実施済:Completed " status displayed in the search on our website, in the same manner.The identification of “Completed” based on the relevant website search results is applicable only to corrective action cases for which website searches can be conducted.　If a website search cannot be performed, the conventional identification method will be applied. Please take note of this.

The VIN appears in the following field on the Motor Vehicle Inspection Certificate.

日本語はこちら

Kei Vehicles

Standard Vehicles

[Warnings]

  • -If chassis number is incorrect, search results are not displayed correctly.
  • -This search system displays information on recalls and "KAIZEN TAISAKU" issued from March 30, 2001, and service campaigns issued from January 17,2003.Please contact Nissan's sales dealers or customer center for more information.
  • -Recall, "KAIZEN TAISAKU" and service campaigns that all affected vehicles have been completed may not be displayed in the search results.
  • -If "not completed" in search results are displayed, please contact Nissan's sales dealers or customer center.
  • -The latest recalls and "KAIZEN TAISAKU" just after the date of their notifications may not be displayed in search results.
  • -It may take more than 2 weeks to reflect the completion record into the search system after recalls, ”KAIZEN TAISAKU” and service campaigns are completed.
  • -Recalls of forklifts and Service parts are not displayed in this search system, therefore please check the recall/KAIZEN TAISAKU list.

Contacting us by phone regarding recalls, etc.

0120-941-232 0120-941-232
Reception hours: 9:00-17:00
(excluding year-end and New Year holidays)
The contents of inquiries and consultations are recorded and used to respond to customers and improve quality. In addition, please note that if the Nissan Dealer, etc. deems it appropriate to reply, the information will be disclosed to the extent necessary, and the Nissan Dealer, etc. may contact the customer. Details on the Company's handling of personal information are posted on the Nissan Motor website (www.nissan.co.jp).

Consultation services for public institutions, etc.